Add contacts to your CRM, group them, and keep track of your conversations in one place.
Adding Contacts
Access the Contacts Dashboard:
- Navigate to Quick Elements > CRM > Contacts
- Click the “Add New” button at the top of the page
Enter Contact Details:
- Fill in the basic information:
- First Name
- Last Name
- Email Address (required)
- Phone Number
- Add any custom fields you’ve set up (e.g., Company, Job Title)
Add Tags:
- Assign relevant tags to categorize the contact (e.g., “Newsletter Subscriber”, “VIP Customer”, “Lead”)
Save the Contact:
- Click “Create Contact” to add them to your database
Organizing Contacts
Use Tags for Categorization:
- Create tags by going to Quick Elements > CRM > Tags & Campaigns
- Enter a tag name & description
- Click “Add Tag”
Utilize the Search and Filter Functions:
- Use the search bar to find specific contacts
- Apply filters to view contacts by tags, lists, or custom field values
Track Contact Activity:
- View a contact’s activity timeline on their profile
- See interactions, email opens, link clicks, and more